Why we are not like Uber
Many people associate NCC (car rental with driver) with Uber.
For those who do not know it, Uber is an app that allows you to book a car with a driver with very little notice, practically without reservation and in real-time: you can check on the app the driver rating and the cars available, and then once the vehicle has arrived, get on, reach your destination, get off, pay, and that’s it.
The most interesting thing is that, during the trip, the driver hands you his business card, telling you to call him directly and not Uber the next time you need a ride (it is illegal, and they risk expulsion). It does not always happen, but it is a “common practice”.
In addition, the price changes according to the route and in the case of traffic or a change of road, you will pay more. The app, in fact, also offers a “maximum” rate that generally takes these events into account, therefore, it isn’t the final one. I won’t delve into their rate multipliers here, but you will pay much more than expected when rides are in high demand, up to three times more than the regular rate. For instance, a ride to Fiumicino from Rome city centre can cost even more than 100 euros!
Not everyone knows that Uber drivers can cancel a booking, even after confirming it. If the route is too short and therefore not convenient, or for any other reason, the driver can cancel the ride. In these cases, the app has to find a new driver who, in turn, could also cancel the ride. And the result? You keep waiting on the street for your car to arrive.
Well, doesn’t all of this remind you of a taxi service? Maybe one providing “luxury” cars?
In this regard, we can say that an Audi A3 – allowed by Uber – is quite different from a Mercedes class E with leather seats. Therefore, even if we do not consider the more or less legal matter of starting fares, we can state that an NCC service is entirely different.
It means welcoming the customer, having candies in the car door’s pocket or wet wipes on the armrest, and sanitising the vehicle with certified products (Ma-Fra sanitising products).
All of this at very reasonable prices, too. An NCC service costs much less than you might think, and above all, the quote is free and non-binding.
With a phone call or an email, you’ll obtain all the necessary information and a fixed price that you can evaluate with peace of mind.
I look forward to seeing you because your trip begins with us!
It’s vacation time, and cruises are starting up again… But how to get to Civitavecchia?
You can get there by train, but then it means that you should change at the Civitavecchia train station, unload your luggage and take a bus or taxi.
Or by car, but you would have parking problems, how to get from the parking lot to the ship and above all also luggage since when you go on a cruise, they increase exponentially.
There are also buses, but they are a shuttle service for which they take more people to different points in Rome: you could spend more than an hour wandering around Rome before taking the highway.
Why not go with a Mercedes V-class, which picks you up from your home, helps you load all your luggage, and takes you practically on board 2 meters from the ship’s entrance?
Contact me for all information and to book a trip in absolute tranquility.
The importance of a reservation
Between the taxi service and the service, there is a substantial difference: the reservation.
The same law 21 of 92 defines the taxi service as a “public service from the square” that is, in principle, the taxi should wait in the public square (on the stalls identified by the Municipality), waiting for an indistinct clientele.
On the contrary, the NCC Services, “is aimed at specific users who make a specific request for a specific service at the headquarters or remittance”.
Regardless of all the various speeches related to this law, let’s clear the field immediately: a reservation of a car in five minutes, is impossible. These things are done by Uber, but as already explained, the NCC service is not Uber!
Because it is impossible in five minutes to fill in the service sheet, to leave the garage, and to pick up the customer, considering the traffic in Rome.
But there is something much more important that I want to highlight: only with the reservation, I have the possibility to guarantee a professional driver, who respects certain points: clean car, jacket and tie, and courteous manners.
Without wanting to reveal the altars, many “colleagues” when they receive this type of calls at short notice, publish the requests on the most varied WhatsApp chats with the result that the customer finds the car, but who knows that driver?
How can you guarantee a quality service without personally knowing the drivers?
It is essential to know how they behave, what car they have, how they keep it, and above all how they behave with the customer.
For this reason, all my customers know that any service requested at least 24 hours in advance is automatically confirmed: they are sure to find a known driver, who is at their disposal for the various trips.
In this way I am able to maintain a good level of quality, and give the customer the certainty and, not only of the service, but also of a practically unbeatable quality and price-quality ratio.
A great emotion
Receiving a phone call from a future married couple, almost always from the husband, is always a small but powerful emotion.
The thought of accompanying the bride and groom, and then immediately afterwards the husband and wife, is exciting and makes it one of the most beautiful services a NCC can provide.
The questions are many and varied, but basically, they can be summarised in two important questions.
The first: yes! We can decorate the car by adding flowers to the hat box, tulle or satin ribbons according to the bride’s instructions.
The second: yes! You are sure and guaranteed to find the car at your disposal, even well in advance, in front of the bride’s house.
On these occasions, it is always difficult to identify an exact time: after the service, there are the ritual photos, often in places far away from the reception venue; and for this reason it is important to call in a professional.
It is these guarantees that satisfy and reassure the bride and groom-to-be, and not only them.
In fact, we collaborate with some of the most prestigious wedding planners: Sabrina Galeotti and Rita dell’Omo, just to name a few.
We look forward to your call or email for a free quote without obligation!
These things happen…
But if it doesn’t happen, it’s certainly better.
I’m referring to the latest eruption of Mount Etna, which created quite a few problems for some passengers.
In fact, Catania airport was obviously closed: in a short time, a layer of ash had been deposited that would have made it impossible to get a plane to take off.
The manager of an accommodation facility near the Vatican called me worried, telling me that one of their guests was practically stranded, that he was going to take a plane from Palermo but would arrive at two in the morning.
The same goes for the guest, who could not believe that he would find a car at his disposal when he left Fiumicino.
A series of Whatsapp messages, to reassure the guest and guarantee him that I would pick him up at whatever time he landed, solved the problem.
I took him inside the accommodation, gave him the keys that had been prepared for him, showed him all the different options (keys, Wi-Fi passwords, etc.) and by two o’clock in the morning, we ended this adventure.
That’s why when I say: “your journey begins with us” is not just a figure of speech….
What is the NCC service?
It is definitely NOT moving a person from point A to point B.
It is definitely NOT a cheap taxi.
It is something else entirely:
It is to be certain, even by law (n. 21/1992), that you will find the car under your house or studio: “taxi booking” does not guarantee it.
It is to welcome the person in a suit and tie even on 15 August.
It is getting out of the car and trying to open the door when the person gets out, or accompanying them when they get in.
It’s helping with heavy suitcases, including oversized American ones! Something unimaginable, at world weightlifting championship level.
It’s helping with heavy suitcases, including oversized American ones!
It’s finding the door pocket full of sweets, or on long journeys, two bottles of cold water in the armrest, while on the seat is the small cooler with the popsicles.
And chatting with the customer if they feel like talking, or remaining silent for hours if they are pensive or working.
You can find your favourite music directly in the car, or connect your mobile phone via Bluetooth and listen to your own tracks, even Italian music that you don’t like.
It’s decorating the car with ribbons, tulle, flowers for a wedding.
It is to accompany the bride on her most beautiful day, and husband and wife immediately afterwards. I guarantee it’s exciting.
It’s having a car that follows you around if you have several appointments during the day, without you going crazy every time to find a taxi.
It’s picking up your kids, your most precious possession, at 3am when they leave the club and bringing them home safely.
It is to accompany you around Italy, not to mention Europe: an NCC service has no territorial constraints. If you are in Frascati, you call a taxi from Frascati. If you’re in Lecce, call me and I’ll take you to Milan.
It’s taking you or your parents to towns and villages, that to get there you would have to take local trains, buses and walk a bit. And maybe on the way, we even stop at the supermarket to do some shopping.
It is to take the most important documents for a Notary (the repertory) to the tax office in Albano, or to the notary’s archive, wait and bring them back signed.
This is having the keys of the office and of a client’s house, so while he is on holiday and important documents are needed, or “something happens” his collaborators can enter.
Savings for the company or the professional studio, as the rates are certain, fixed and known in advance: you call me, describe your requirements, what you need to do on this trip and I communicate the price. And if there are cheaper options, I’ll tell you without problem.
That price is fixed, of course, and above all it doesn’t change whether it takes me half an hour or three hours because the junction is blocked.
It’s passion… the one I’m trying to convey to you now, because I’m passionate about a beautiful job: driving!