Why we are not like Uber

August 24, 2022 By Uncategorized Comments Off

Many people associate NCC (car rental with driver) with Uber.

For those who do not know it, Uber is an app that allows you to book a car with a driver with very little notice, practically without reservation and in real-time: you can check on the app the driver rating and the cars available, and then once the vehicle has arrived, get on, reach your destination, get off, pay, and that’s it.

The most interesting thing is that, during the trip, the driver hands you his business card, telling you to call him directly and not Uber the next time you need a ride (it is illegal, and they risk expulsion). It does not always happen, but it is a “common practice”.

In addition, the price changes according to the route and in the case of traffic or a change of road, you will pay more. The app, in fact, also offers a “maximum” rate that generally takes these events into account, therefore, it isn’t the final one. I won’t delve into their rate multipliers here, but you will pay much more than expected when rides are in high demand, up to three times more than the regular rate. For instance, a ride to Fiumicino from Rome city centre can cost even more than 100 euros!

Not everyone knows that Uber drivers can cancel a booking, even after confirming it. If the route is too short and therefore not convenient, or for any other reason, the driver can cancel the ride. In these cases, the app has to find a new driver who, in turn, could also cancel the ride. And the result? You keep waiting on the street for your car to arrive.

Well, doesn’t all of this remind you of a taxi service? Maybe one providing “luxury” cars?

In this regard, we can say that an Audi A3 – allowed by Uber – is quite different from a Mercedes class E with leather seats. Therefore, even if we do not consider the more or less legal matter of starting fares, we can state that an NCC service is entirely different.

It means welcoming the customer, having candies in the car door’s pocket or wet wipes on the armrest, and sanitising the vehicle with certified products (Ma-Fra sanitising products).

All of this at very reasonable prices, too. An NCC service costs much less than you might think, and above all, the quote is free and non-binding.

With a phone call or an email, you’ll obtain all the necessary information and a fixed price that you can evaluate with peace of mind.

I look forward to seeing you because your trip begins with us!

Holidays !

It’s vacation time, and cruises are starting up again… But how to get to Civitavecchia?

You can get there by train, but then it means that you should change at the Civitavecchia train station, unload your luggage and take a bus or taxi.

Or by car, but you would have parking problems, how to get from the parking lot to the ship and above all also luggage since when you go on a cruise, they increase exponentially.

There are also buses, but they are a shuttle service for which they take more people to different points in Rome: you could spend more than an hour wandering around Rome before taking the highway.

Why not go with a Mercedes V-class, which picks you up from your home, helps you load all your luggage, and takes you practically on board 2 meters from the ship’s entrance?

Contact me for all information and to book a trip in absolute tranquility.

The importance of a reservation

October 28, 2021 By Blog Comments Off

Between the taxi service and the service, there is a substantial difference: the reservation.

The same law 21 of 92 defines the taxi service as a “public service from the square” that is, in principle, the taxi should wait in the public square (on the stalls identified by the Municipality), waiting for an indistinct clientele.

On the contrary, the NCC Services, “is aimed at specific users who make a specific request for a specific service at the headquarters or remittance”.

Regardless of all the various speeches related to this law, let’s clear the field immediately: a reservation of a car in five minutes, is impossible. These things are done by Uber, but as already explained, the NCC service is not Uber!

Because it is impossible in five minutes to fill in the service sheet, to leave the garage, and to pick up the customer, considering the traffic in Rome.

But there is something much more important that I want to highlight: only with the reservation, I have the possibility to guarantee a professional driver, who respects certain points: clean car, jacket and tie, and courteous manners.

Without wanting to reveal the altars, many “colleagues” when they receive this type of calls at short notice, publish the requests on the most varied WhatsApp chats with the result that the customer finds the car, but who knows that driver?

How can you guarantee a quality service without personally knowing the drivers?

It is essential to know how they behave, what car they have, how they keep it, and above all how they behave with the customer.

For this reason, all my customers know that any service requested at least 24 hours in advance is automatically confirmed: they are sure to find a known driver, who is at their disposal for the various trips.

In this way I am able to maintain a good level of quality, and give the customer the certainty and, not only of the service, but also of a practically unbeatable quality and price-quality ratio.